Order Cancellation
Order Cancellation Policy
At Pakistan Lights, we understand that circumstances may arise where you need to cancel an order. Please review our Order Cancellation Policy to understand the process:
Cancellation Time Frame
1. Cancellation Before Shipment:
- Orders can be canceled without any charges if the cancellation request is submitted before the order is shipped.
- To cancel your order, please contact our customer support team at support@pakistanlights.com with your order number and the reason for cancellation.
2. Cancellation After Shipment:
- If your order has already been shipped, we won't be able to cancel it. In such cases, you may refer to our Return Policy for further assistance.
Refund for Canceled Orders
1. Refund Processing:
- If the order is canceled before shipment, a full refund will be issued to the original payment method within 5-7 business days.
2. Canceled Orders After Shipment:
- Orders canceled after shipment may be subject to shipping and handling charges. The refund will be processed after deducting these charges and will be issued to the original payment method within 5-7 business days of cancellation.
Contact Information
For order cancellations or any related inquiries, please contact our customer support team at support@pakistanlights.com or through the "Contact Us" page on our website.
Important Notes
1. Verification:
- To process your cancellation, we may request additional information for verification purposes.
2. Custom Orders:
- Customized or made-to-order items may not be eligible for cancellation once production has begun.
3. Policy Changes:
- Pakistan Lights reserves the right to update or modify this Order Cancellation Policy at any time without prior notice. It is advisable to review this policy periodically for any changes.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.
At Pakistan Lights, we understand that circumstances may arise where you need to cancel an order. Please review our Order Cancellation Policy to understand the process:
Cancellation Time Frame
1. Cancellation Before Shipment:
- Orders can be canceled without any charges if the cancellation request is submitted before the order is shipped.
- To cancel your order, please contact our customer support team at support@pakistanlights.com with your order number and the reason for cancellation.
2. Cancellation After Shipment:
- If your order has already been shipped, we won't be able to cancel it. In such cases, you may refer to our Return Policy for further assistance.
Refund for Canceled Orders
1. Refund Processing:
- If the order is canceled before shipment, a full refund will be issued to the original payment method within 5-7 business days.
2. Canceled Orders After Shipment:
- Orders canceled after shipment may be subject to shipping and handling charges. The refund will be processed after deducting these charges and will be issued to the original payment method within 5-7 business days of cancellation.
Contact Information
For order cancellations or any related inquiries, please contact our customer support team at support@pakistanlights.com or through the "Contact Us" page on our website.
Important Notes
1. Verification:
- To process your cancellation, we may request additional information for verification purposes.
2. Custom Orders:
- Customized or made-to-order items may not be eligible for cancellation once production has begun.
3. Policy Changes:
- Pakistan Lights reserves the right to update or modify this Order Cancellation Policy at any time without prior notice. It is advisable to review this policy periodically for any changes.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to reach out to our customer support team.